Qualifica2 SL
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Aula QF2

Version 2026

Quality Policy

At Qualifica2, a company specialised in consulting, vocational training and skills development, we are committed to providing top-quality services that deliver real value to our clients and to the organisations with which we collaborate. To this end, Management has implemented a Quality Management System in accordance with ISO 9001:2015, conceived as a strategic tool to guarantee operational excellence and continuous improvement.

This Policy provides the framework for establishing and reviewing Quality Objectives and is based on the following principles:

Qualifica2 commitments

1. Excellence in training and consulting

  • Design, deliver and evaluate training actions that respond to the real needs of the labour market and our clients.
  • Guarantee up-to-date, effective teaching methodologies adapted to different learning profiles.
  • Provide consulting services based on technical rigour, customisation and results orientation.

2. Focus on clients, learners and interested parties

  • Actively listen to companies, learners, partner entities and public bodies in order to understand their expectations and ensure their satisfaction.
  • Maintain accessible, transparent and effective communication channels throughout the entire service cycle.

Regulatory compliance and ethical responsibility

  • Ensure compliance with applicable legislation on training, consulting, data protection, occupational risk prevention and any other regulations related to our activity.
  • Act with integrity, confidentiality and respect in all our professional relationships.

Continuous improvement of the system and processes

  • Review and permanently optimise our internal processes, as well as the design, delivery, assessment and follow-up processes of training and consulting services, promoting error prevention and operational efficiency.
  • Use indicators and monitoring tools that allow performance assessment and data-based decision making.

Innovation and technological adaptation

  • Incorporate technological solutions that improve service quality, especially in e-learning environments and digital methodologies.
  • Continuously evaluate innovation opportunities that contribute to the company's competitiveness and modernisation.

Professional development and team participation

Encourage the continuous training of teaching, consulting and administrative staff, ensuring that they have the skills needed to provide an excellent service.

  • Promote a collaborative, motivating and safe working environment in which this Policy is known, understood and applied by everyone in the organisation.
  • Ensure that this Policy is known, understood and applied by all the people who make up Qualifica2, promoting their active participation in system improvement.

Strategic approach and context management

  • Periodically analyse the organisation's internal and external context to identify risks, opportunities and factors that influence service quality.
  • Align the Quality Management System with the company's overall strategy.

Management commitment

Qualifica2 Management assumes ultimate responsibility for promoting, reviewing and improving the Quality Management System, ensuring the resources required for its proper operation and fostering an organisational culture based on excellence, professionalism and continuous improvement.

This Policy is reviewed periodically, communicated to all staff and made available to clients, suppliers and other interested parties.

Signed by Management
Isabel Carrero
Seville, 17 March 2026